legal terms
Last updated: 01 December 2025
1) About Us
These Terms govern your use of the website operated by British Acoustic Technology Ltd (“BAT”, “we”, “our”, “us”).
Registered address: 19 Seymour Place, Marble Arch, London, United Kingdom W1H 5BG.
Contact: info@bataudio.com.
2) Acceptance of Terms
By accessing or using this site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the site.
3) Changes to the Site or Terms
We may update the site and these Terms at any time. Material changes will be posted here with a new “Last updated” date. Continued use means acceptance.
4) Eligibility & Account
You must be at least 18 to place orders or submit enquiries. If you create an account, keep credentials confidential and notify us of any unauthorised use.
5) Product Information & Availability
We aim to keep specifications, finishes, and availability accurate, but details may change without notice. Colours and textures may vary slightly from images.
6) Pricing, Quotes & Orders
- Prices (and any taxes, duties, shipping, and installation) will be stated at the time of quote or checkout.
- Quotes are valid only for the period stated on the quote.
- We may refuse, cancel, or limit orders (e.g., suspected fraud, mispricing, or supply issues). You will be refunded for any amounts paid on cancelled orders.
7) Delivery, Risk & Title
Delivery terms are specified at checkout or in your quote (e.g., EXW/FOB/CIF/Delivered). Risk passes on delivery; title passes upon full payment unless your quote states otherwise.
8) Installation & Commissioning
Certain products require professional installation and configuration. You are responsible for ensuring a competent, qualified installer. Improper installation can void warranties.
9) Warranty
Unless stated otherwise in your purchase documents, BAT warrants products against defects in materials and workmanship for [X months/years] from delivery. This warranty excludes:
(a) normal wear and tear; (b) misuse, improper installation, or unauthorised modifications; (c) damage from power irregularities or environmental factors; (d) third-party software or integrations.
Your sole remedy is repair, replacement, or refund (at our discretion). Local statutory rights may apply.
10) Returns & After-Sales
Return windows and RMA procedures are specified in your order/quote or on our support page. You are responsible for secure packaging and transit risk on returns unless we state otherwise.
11) Acceptable Use
You agree not to: (a) interfere with website security or functionality; (b) upload harmful code; (c) reverse engineer site components; (d) infringe intellectual property; (e) use the site for unlawful purposes.
12) Intellectual Property
All content (text, graphics, images, product designs, trademarks and logos) is owned by BAT or its licensors and protected by law. No licence is granted except for limited personal use of the site as intended.
13) Third-Party Links & Integrations
Links or integrations (e.g., payment processors, analytics) are provided for convenience. We are not responsible for third-party content, policies, or practices.
14) Disclaimers
The site is provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose, non-infringement, or uninterrupted availability.
15) Limitation of Liability
To the fullest extent permitted by law, BAT and its affiliates are not liable for indirect, incidental, special, or consequential losses; loss of profits, revenue, data, or goodwill; or business interruption. Our total liability for claims related to the site or products will not exceed the amount you paid for the affected order (or USD/EUR/EGP [amount] if no order).
16) Indemnity
You will indemnify BAT against claims, damages, costs, and expenses arising from your misuse of the site or breach of these Terms.
17) Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control (e.g., supply chain disruption, natural events, war, labour disputes, utility failures).
18) Governing Law & Jurisdiction
These Terms are governed by the laws of the Arab Republic of Egypt. Courts of Cairo, Egypt have exclusive jurisdiction, without prejudice to mandatory consumer protection laws where applicable.
19) Contact
Questions? info@bataudio.com